We remain open and are here to help.  Most transactions can be handled remotely or through our drive-thru from 9am-4pm Monday-Friday and 9am-1pm on Saturday. Our lobby is only available by appointment.  

If you are concerned about your finances, we have several options to help. Our Call Center remains available from 9am-4pm Monday-Friday and 9am-1pm on Saturday to help with remote access, questions regarding your account, applying for a loan or discussing your options for existing loans.  They can be reached by texting or calling 248.549.3838 or by email at info@ourcuonline.org.

For additional details and updates please follow us on Facebook or go to OURcuonline.org/precautions.

 

Call Us Now: (248) 549-3838

Contact OUR Credit Union

Email Us

Reminder: Please do not send sensitive personal information to us by email.

Loan Department

Accounting

Collections

General

Text Us

Is texting your preferred communication method? If yes, you're going to love our new Text Concierge Service. You can now reach our staff via text message during normal Contact Service Center hours. Just text our phone number, 248-549-3838, and have your questions answered by an actual staff member. 

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UPS logo

UPS Drop Box - Normandy and Rochester Rd locations only.
Accepting all UPS shipments not to exceed 16 x 3 x 3 inches

Written Correspondence:
OUR Credit Union
3070 Normandy Road
Royal Oak, MI 48073

Sponsorships:
Sponsorship Form

For a complete listing of our hours and holiday closing go to our Hours & Locations page.

Important Phone Numbers

Support Services Call Center:
248.549.3838

Telephone Banking:
248.663.7881

VISA Lost or Stolen:
800.991.4961

VISA Questions:
800.828.3901

ATM/Debit Card:
After Hours: 800.472.3272

Request a New ATM/Debit PIN:
800.992.3808

Bill Pay Questions:
833.854.1498