Our drive-thrus are open regular hours Monday-Friday and adjusted hours of 8am-1pm on Saturday. Our lobbies are available by appointment only. Additionally, our Contact Center is available from 8:00am-6pm Monday-Friday and 9:00am-1pm on Saturday.  They can be reached by texting or calling 248.549.3838 or by email at info@ourcuonline.org.

For additional details and updates please follow us on Facebook or go to OURcuonline.org/precautions.

Call Us Now: (248) 549-3838

Contact OUR Credit Union

Email Us

Reminder: Please do not send sensitive personal information to us by email.

Loan Department




Text Us

Is texting your preferred communication method? If yes, you're going to love our new Text Concierge Service. You can now reach our staff via text message during normal Contact Service Center hours. Just text our phone number, 248-549-3838, and have your questions answered by an actual staff member. 

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UPS logo

UPS Drop Box - Normandy and Rochester Rd locations only.
Accepting all UPS shipments not to exceed 16 x 3 x 3 inches

Written Correspondence:
OUR Credit Union
3070 Normandy Road
Royal Oak, MI 48073

Sponsorship Form

For a complete listing of our hours and holiday closing go to our Hours & Locations page.

Important Phone Numbers

Support Services Call Center:

Telephone Banking:

VISA Lost or Stolen:

VISA Questions:

ATM/Debit Card:
After Hours: 800.472.3272

Request a New ATM/Debit PIN:

Bill Pay Questions: