We remain open and are here to help.  Most transactions can be handled remotely or through our drive-thru from 9am-4pm Monday-Friday and 9am-1pm on Saturday. Our lobby is only available by appointment.  

If you are concerned about your finances, we have several options to help. Our Call Center remains available from 9am-4pm Monday-Friday and 9am-1pm on Saturday to help with remote access, questions regarding your account, applying for a loan or discussing your options for existing loans.  They can be reached by texting or calling 248.549.3838 or by email at info@ourcuonline.org.

For additional details and updates please follow us on Facebook or go to OURcuonline.org/precautions.

 

Call Us Now: (248) 549-3838

Claims

Life, Disability, or Involuntary Unemployment Claim? We are here to help!

In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you
can use this convenient claims process to quickly and easily file your claim.

To begin, please fill out a claim form here

If you prefer, call 1-844-707-4964 to begin the process and a CUNA Mutual Group Claims Specialist will guide you through the process. 

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Payment protection products include debt protection products available through the credit union and MEMBER'S CHOICE® credit life and credit disability insurance underwritten by CMFG Life Insurance Company.