We remain open and are here to help.  Most transactions can be handled remotely or through our drive-thru from 9am-4pm Monday-Friday and 9am-1pm on Saturday. Our lobby is only available by appointment.  

If you are concerned about your finances, we have several options to help. Our Call Center remains available from 9am-4pm Monday-Friday and 9am-1pm on Saturday to help with remote access, questions regarding your account, applying for a loan or discussing your options for existing loans.  They can be reached by texting or calling 248.549.3838 or by email at info@ourcuonline.org.

For additional details and updates please follow us on Facebook or go to OURcuonline.org/precautions.

 

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Overdraft Coverage

View Our Overdraft Coverage Options

What you need to know about Overdrafts and Overdraft Fees

An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts in two different ways: 

  1. We have standard overdraft practices that come with your account.
  2. We also offer overdraft protection plans, such as a link to another account or a line of credit, which may be less costly than our standard overdraft practices. To learn more, ask us about these plans. 

This notice explains our standard overdraft practices. 

What are the standard overdraft practices that come with my account? 

We do authorize and pay overdrafts for the following types of transactions:

  • Checks and other transactions made using your checking account number
  • Automatic bill payments

We will not authorize and pay overdrafts for the following types of transactions without your consent:

  • ATM transactions
  • Everyday debit card transactions

We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. 

If we do not authorize and pay an overdraft, your transaction will be declined. 

What fees will I be charged if OUR Credit Union pays my overdraft? 

Under our standard overdraft practices:

  • We will charge you a fee of up to $30 each time we pay an overdraft
  • There is no limit per day on the total fees we can charge you for overdrawing your account 

What if I want OUR Credit Union to authorize and pay overdrafts on my ATM and everyday debit card transactions? 

If you want us to authorize and pay overdrafts on ATM and everyday debit card transactions, call 248.549.3838 or complete the form here and present it at a branch or mail it to: 3070 Normandy Road, Royal Oak, MI 48073. You can revoke your authorization for OUR Credit Union to pay these overdrafts at any time by any of the above methods. Your revocation must include both your name and your account number so that we can properly identify your account.